The mission of Fenway Health is to enhance the physical and mental health of its community, which includes those who are gay, lesbian, bisexual, transgender, the people who live and work in our neighborhood, and beyond.
Both lines are staffed by individuals who self-identify as lesbian, gay, bisexual, transgender, queer, genderqueer, or somewhere along that spectrum. LGBT Helpline volunteers can be of any age, but Peer Listening Line volunteers are all 16-25 years-old. Before answering calls on your own, all new volunteers must attend an intensive, 15-hour training that covers topics such as coming out, active listening, suicide, self-care, safer sex, harm reduction, and transgender and bisexual issues.
