9/11 Memorial & Museum: Retail Volunteers

    9/11 Memorial & Museum: Retail Volunteers


    • Listing Type: Volunteer Opportunities
    • Category: Cultural Organizations
    • Volunteer Type: Individual
    • Minimum Age: 16
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    Assist at our Museum Store and outdoors on the retail-information cart on the Memorial plaza. Volunteers greet visitors and provide helpful information that enhances their visit, including information on how products link to exhibition themes in the Museum. We are particularly looking for volunteers to serve on Mondays, Tuesdays, or Fridays.

    Help visitors find a keepsake to remember their visit to the 9/11 Memorial & Museum. Honor, remember, and volunteer.

    The National September 11 Memorial and Museum honors and remembers the nearly 3,000 people killed in the attacks of September 11, 2001 and February 26, 1993. Through their purchase of meaningful keepsakes at the Museum Store, visitors help preserve history and support the Memorial & Museum’s mission. Retail Greeter volunteers are an integral part of our team as we welcome millions of visitors each year from around the world. 


    We are looking for teen volunteers ages 16+ to assist staff in the Museum Store and at the Retail carts on the Memorial. As a Retail volunteer, you will greet visitors and provide helpful information about products. This is a great opportunity if you are looking for community service, or experience to add to your resume! Responsibilities include:

    - Provide excellent service to our visitors

    - Inform visitors about products and store promotions 

    - Share stories behind products as they connect to themes in the Museum, such as recovery efforts and remembrance

    - Assist with tagging, inventory, folding t-shirts and restocking items

    With training, you can and teach visitors stories that they will share with family and friends.


    We recommend Retail volunteers work a four-hour shift each week for at least six months. Recommended shift times are 11 a.m. – 3 p.m. or 3 p.m. – 7p.m. We ask that It you maintain the same shift each week, when possible. The Museum Store is open every day.

    Join our exceptional team today. For more information and to apply, please visit our website!

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