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    National 9/11 Memorial & Museum: Retail Greeter Volunteers

    National 9/11 Memorial & Museum: Retail Greeter Volunteers


    • Listing Type: Volunteer Opportunities
    • Category: Cultural Organizations
    • Volunteer Type: Individual
    • Minimum Age: 16
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    The mission of the 9/11 Memorial & Museum is to remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001.

    Help visitors find a keepsake to remember their visit to the 9/11 Memorial & Museum. Honor, remember, and volunteer.

    Retail Greeter volunteers are an integral part of our team as we welcome millions of visitors each year from around the world. 


    We are looking for teen volunteers ages 16+ to assist staff in the Museum Store and at the Retail carts on the Memorial. As a Retail volunteer, you will greet visitors and provide helpful information about products. This is a great opportunity if you are looking for community service, or experience to add to your resume!

    Responsibilities include:

    • Provide excellent service to our visitors
    • Inform visitors about products and store promotions 
    • Share stories behind products as they connect to themes in the Museum, such as recovery efforts and remembrance
    • Assist with tagging, inventory, folding t-shirts and restocking items

    With training, you can and teach visitors stories that they will share with family and friends.


    We recommend Retail volunteers work a four-hour shift each week for at least six months. Recommended shift times are 11 a.m. – 3 p.m. or 3 p.m. – 7p.m. We ask that It you maintain the same shift each week, when possible. The Museum Store is open every day.

    Join our exceptional team today. For more information and to apply, please visit our website!